Please feel free to contact our customer service at email@example.com if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
Size 10.5, 11, 11.5, 12 takes 7 working days for size customization!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
Other Zones that Covered By Our Shipping
$5.00 ~ $10.00
10-15 working days
3-5 working days
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at firstname.lastname@example.org. If you don’t receive your parcel within this period, please contact us at email@example.com.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:firstname.lastname@example.org or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Attention: All rose/yellow gold Jewelry are plated 1um color on the surface of 925 silver. During daily wear, rubbing or bumping will cause fade, which is normal. It is not a quality issue.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.)
When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to email@example.com
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
It fits great, has a beautiful sparkle, and is an eye catcher.
Love the ring so much. Only issue I have is the bands constantly spinning and the sides without diamonds show. Absolutly beautiful.
Beautiful ring, Love it!!
This ring sparkles soo much! Even more than my 1 carat wedding ring (which is too small) . I’m very impressed. Just received today so whether it holds up or not is unknown but as of now I am a very happy customer
This ring is absolutely gorgeous! It sparkles and shines so bright! I love it! & I get a ton of compliments on this ring! Very glad that I ordered from here! & I will be ordering more jewelry in the future!! ♥️
this ring is a stunner very sparkly and remains sparkly at all times it also looks very expensive .
buy it no regrets .
This is ring is beautiful! A great buy!
Pictures don’t do it justice it is absolutely beautiful
A stone fell out of the ring already
The ring set is beautiful!
Very pretty and delicate. It's stunning and I get so many compliments. I really dig it!
Middle ring spins. They need to be soddered.
The ring is gorgeous! I have so many compliments on it. Definitely worth it!
Perfect such a beautiful looking ring nice and simple
More beautiful than I could have imagined! I've only had it for a day and I've been getting non stop compliments on it. Definitely recommend !
Nice ring and Came quickly, sized right. Would buy again.
This is a beautiful ring and amazing for the price.
I am completely in love with this ring. Thank you so much!
They do beautiful work and shipped fast. My wife adores her new ring.
Soo in love with this ring! Its so beautiful! Love it so much! Seller was very friendly and helpful came earlier then expected.
Great communication and the ring is as described beautiful
An absolutely stunning piece of work! A beautiful, elegant and very well made ring. I am constantly getting compliments on it and asking where I got it. Fits perfectly and came fast.
Worth the wait! I couldn't be happier. Thank you so so much!
This ring is beyond gorgeous! It is exactly as pictured and is so sparkly. The quality is far greater than you’d expect for this affordable price
Looks beautiful and really intricate design
Picture does not do this ring justice. I am in love.
perfect ring thankyou so so much . just what ive been looking for . i love it
Absolutely fantastic customer service. It arrived on time and it was exactly what I was expecting. It looks amazing.
Soo in love with this ring! Its so beautiful! Love it so much! Seller was very friendly and helpful for came earlier then expected.
Great quality and beautifully finished.
We could not be more pleased.So much in love with my ring and in a perfect size, highly recommend it!Excellent service and great ring. Thanks for everything.Absolutely in love.
I am so in love.
Such a beautiful, dainty ring. Well made and so shiny. Very pleased with my purchase...
Loved it so much I bought another one!! Well crafted!
Shop was wonderful to work with. I’m a pastry cook, and these rings are perfect and so comfortable. LOVE!
Very beautiful ring. I know she will love it
Much better in person than online, looks just like a real diamond. Package included instructions to keep the ring safe from wear and tear which was extremely helpful!
Love this ring!! Delicate and sweet!
Beautiful ring, I love it! Thank you for offering it.
Love it! This is the third one I bought.
Amazing! Thank you so much!
Beautiful, according to my ring sizer it's a little past a size 8, but overall beautiful and I love them both!