Please feel free to contact our customer service at firstname.lastname@example.org if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:email@example.com or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
6. The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable. Maxinejewelry will charge a 30% restocking fee for the exchange of the special items.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.) When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
This is the second ring I have bought, and the quality is pretty good. The rings do not lose the shine or gold plating, and I wear them all the time. This ring is stunning and looks vintage. It doesn't exactly look like an Emerald, but it is beautiful nonetheless.
Bianca Mae B.
The ring is very gorgeous! Perfect for any occasion.
Absolutely love this ring! I definitely would order from this shop again!
Gorgeous and just what I expected. The vendor had this shipped out in a timely manner and was quick with his email responses when I had questions. I would rate this as a six on a scale of 1-5!
Absolutely stunning. Took about half a month to get here, but so worth the wait.
Awesome service, the ring was just as pictured and arrived sooner than expected. Excellent customer service too.
Had so many compliments with this ring. Ive been wearing this at work everyday. I say buy it, you wont be disappointed!!!
It’s just a lot smaller than it seemed I the picture and video.
Came super quick and they threw in some beautiful earrings. This will be my travel ring and it’s gorgeousness is spectacular
Took a while, but worth it. Great quality with the right amount of shine to it. Just perfect!
Let me tell you, this ring is 10x prettier and shinier in person. It’s quality is that of a real ring and shipped quick and arrived within a week and half. I’m SO happy with my purchase.
Absolutely gorgeous! I had to return the first one as it was too small and went up a size. I’m in love with it!
The carat size looks much smaller on finger than the picture. It takes up maybe half the knuckle. But still love it!
In love with this! Get so many compliments from it!
Love this one the best beautiful green shine
look great with my diamond engagement ring- highly impressed
I’m so happy with my ring!! I love it!
Love my ring! Extremely happy with the quality of the ring and the quick delivery.
Absolutely love my ring! Size is right, customer service is great, very quick to respond to my questions. Definitely recommend!
I've never written a review before and I'm doing it now because this company prompted me to do so. This way anyone reading this will know its a valid review. I love my ring, it's beautiful and looks very high quality. I will buy again from this company.
I was hoping for the stone to have a slightly more blue hue like in the pictures, but it certainly looks like a clear green emerald. It's very aesthetically pleasing and is classic enough I can wear it to the store and have it not seem like a wedding band.
The ring just wasn’t what I expected. Still beautiful but the pictures made it seem larger. I love sparkle and this just wasn’t the size I was wanting
Love and it is so dainty. Antique look. So many compliments already!
I love this ring so much!The seller has responded to all my questions and has helped me so much. 10/10 would recommend.
Absolutely stunning! Exceeding my expectations. Looks so real! Gorgeous ring.
Gorgeous, dainty ring. Exactly what I wanted for my wedding band!
My ring arrived quickly, and it is just as described, and it's beautiful!
I love! love! love! love! this ring. it’s the perfect size, and the size guide was perfect. will be buying more in the future!!!
Perfect ring! Such good quality and fits perfectly!
This ring is so beautiful..I absolutely love it. Thank you!!!
I loved my ring !!!!! THANK YOU
I was mesmerized by this beautiful ring! It's the most perfect ring for Christmas. I was so inspired by it that I promoted this brand swvrrsl times to my followers on my instagram thesugarplumtree. Maxi e jewelry features wonderful quality jewelry and outstanding, timely customer service.
Very pretty! The green is definitely a pure green and not the purple-ish hint in the photo on the website. Great quality for the price
My husband bought me this for our 7 year wedding anniversary! He asked me to renew our vows. It’s perfect and beautiful and better than I expected. Highly recommend!
Exactly what I was expecting I love it so much!
I love this ring. I always wanted a antique style wedding ring. I paired it with a Maxine band.
Maxine's jewelry is the best! Gorgeous! I prefer, however, the big carat sizes: 7, 8, 9, 10. Then I would really pull my credit card out even faster! This ring is beautiful. My favorite color is blue but this green is running a close second. Always go for the bling! Big and sparkly!!
This item is beautiful. It’s great and the shipping was on time. Thank you very much
My mom picked this for herself and was extremely pleased with it! It looks even better in person. Highly recommend.
I like it but I much more would’ve preferred it to look more like the advertised ring ☹️ This ring is smaller and a very yellow gold- as opposed to the bigger stone and less yellow gold band in the ad.
Absolutely beautiful ring. I have gotten may compliments every time I wear it.
You will never find a picture that shows off it’s true beauty! The way it shines is amazing I’m so in love! The shop kept in contact so well and the rings came in so quickly once it was shipped ❤️
This ring is very unique and I like it very much.
The logistics is very fast,and the ring has been received about ten days.The quality of the ring is very good and the packaging is exquisite.
Wow, this ring is beautiful,it sparkles like crazy.I love it.
I am very happy to receive a gift.This ring is a birthday gift I bought for myself.Because I think this color is very special.
These are waaaay prettier in person! The images on etsy do nOt do these rings justice. I can not wait to give these to my mom on Christmas!
This emerald ring is so special.I fall in love with it the first time I see it.The logistics is very fast. I put it on immediately.It's so beautiful.
Absolutely love it! Super dainty, simple, and beautiful!! Highly recommend!
If I buy it next time,I still choose your home.The color is really beautiful.
This color is very beautiful and very special,it is my favorite color
Love, love this ring.Great quality and looks amazing.
Very pleased. The ring is beautiful and dainty. Definitely matches the photo. The stones are a tad lighter than the sample picture . Would recommend!
It must be a new product in your store,the color really matches the skin.
Emerald is my favorite color,so I bought an emerald ring specially.
A great shopping experience
I personally think it's perfect
My friend recommended me to buy this ring.I saw that the ring in her hand was very beautiful. I want to buy it myself. My friend recommended the shop to me.
The quality of the ring is very good.I will come to your shop to buy something next time.
At first, we try to buy one. After receiving the express, we found that the quality was much better than we thought. Now we have bought it for the second time
I hope you can add more new things,
I bought this for my middle finger. I love the simplicity of the thin band and smaller stones
This ring is a fabulous value in terms of quality vs. cost. Very nice, thick sterling