Please feel free to contact our customer service at email@example.com if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
Size 11,12 takes 7 working days for size customization!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at firstname.lastname@example.org. If you don’t receive your parcel within this period, please contact us at email@example.com.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:firstname.lastname@example.org or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Attention: All rose/yellow gold Jewelry are plated 1um color on the surface of 925 silver. During daily wear, rubbing or bumping will cause fade, which is normal. It is not a quality issue.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.)
When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to email@example.com
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
Very pretty ! Unique stone, more peach than pink. I love all of my jewelry from this seller !
The shipping took a lot longer than expected. The ring is gorgeous though.
This ring is beautiful at every angle. My picture doesn't do it justice. If you are leaning towards it - do it!
Absolutely gorgeous! I got this ring and I love it. Great shine and clarity. Sturdy yet lightweight. I would buy this again.
This is a stunning piece of jewelry. I bought it for my daughter and she loves it. The stone is a beautiful peachy pink and goes well with the rose gold. It wears nicely and feels great on the finger.
The ring came a day early! My daughter loved her present. It was nice and shiny.
I love it- it's beautiful I thought the stone was allittle smaller than it looked but that's ok
I loooooove looooooove loooooove this ring. It’s absolutely perfect. Perfect size for everyday wearing.
The picture shows a clearer ring quality than what you receive. But it is still pretty. Rose gold has started to fade even though I wear it as advised.
I truly love this ring! I get hundreds of compliments on it!
Thank you so much!!!
Wayyyy prettier in person. Worth it
It was too small. Can I send it back and get a size bigger?
I bought 4 items from here within a month and i love all of them! Great quality and they are very beautiful!
I must say this ring is even more ABSOLUTELY GORGEOUS in person!! I'm in love! I can't begin to explain how speechless I was when I saw it. Anyone would be beyond happy to receive a beautiful ring like this it's just unbelievably breathtakingly stunning!
I added a pair of ring guards and it's beautiful.
Bought it for my girlfriend, she loves it
Love love love it!!!!!
A diamond fell out of the band as soon as I started wearing it
I just love it its absolutely beautiful, you guys have such beautiful pieces.
Shipping took 2+ weeks, but so worth it! Husband bought this as a Valentine’s Day gift because I wanted a morganite.
The ring is simply stunning in person and looks way bigger than in pictures on my petite hand. It is more peachy than pink (which I prefer) and also very shiny without being over the top.
I only wish this came in white gold. Otherwise, it’s perfect!
This ring is absolutely stunning! I bought this to replace my old wedding set for our 10 year anniversary and If you're questioning whether it's that pretty in person.. It is! buy it! I cannot stop straring at it!❤
In love with the color and the customer service provided!
So beautiful and elegant. Very shiny and flashy. Looks like the real thing.
Very pleased with purchase. Great quality and beautiful piece
This ring is gorgeous! Beautiful!!!!
My girlfriend loved this ring. It’s absolutely gorgeous and it shines like you won’t believe. Quick shipping and it’s exactly what she wanted.
These are super cute. Great quality and lovely packaging.
Beautiful ring! I'm very satisfied with my purchase!
It is sooooo beautiful and delicate and sparkly! I love it!
does not look anything like pictures. It is a nice ring, but not extraordinary
She absolutely loves it. Great quality. I would recommend this for sure. Shipped fast and on time!
Absolutely in love with my new ring! It’s dainty and elegant - exactly what I wanted.Delivered on time.Thank you !
Love it! Will be buying from this shop again!
Really pretty ring love it!!!❤️❤️
Bought this for my daughter as her graduation ring from college and she loves it!! So dainty, so beautiful, so classy!! Definitely ordering more from this shop in the future! :)
Great communication and it arrived sooner then expected. The ring looks amazing. Thank you !
Amazing!! The quality is so good! Definitely going to buy another one !
The ring is gorgeous and the size is perfect. it is even more beautiful than expected. The seller is customer service was outstanding.
Beautiful ring ! Great service and such a lovely piece.
the ring Looks extremely good and I am satisfied with my purchase.
The ring is gorgeous. My fiance is thrilled and she's constantly getting complimented on it.
Lovely light weight ring. Question: why is it called synthetic Morgonite. Why bother ?
Absolutely beautiful better than I could have ever imagined I love it so much
Wowww! My rings are AMAZING ! Seriously worth the wait! Thank you so much i'm in love with my rings :)
rfect fit! Shipping was quite long due to overseas and covid but the seller was always giving me updates and keeping me informed
Seller was very great and kept me updated on the progress of the product snd shipping. The ring is absolutely beautiful and great quality. I would recommend this ring and this shop to anyone.
My ring is stunning! More beautiful than I imagined. I highly recommend & would definitely shop with again! Thank you!!
The ring takes me a long time, but after receiving it, the quality of the ring is really good
I am satisfied with the ring.
What a beautiful ring it is!
It is so pretty. Better than I imagined. Came in a beautiful box with gift bag and polishing cloth. Absolutely gorgeous!
Photo does not do this ring justice. My partner proposed to me with this ring a few days ago + I love it! The detail underneath is gorgeous + it captures the light beautifully!
This ring is so beautiful! It is exactly what I wanted. They worked with me every step of the way. Simply Amazing! And the shipping was fast and accurate! I will definitely buy again! 5 stars!
Such a beautifully designed ring, very radiant and eye catching. I have only had for a week so I can not comment on the durability of it just yet but so far I have been very happy with the order process and the beautiful ring I got
Wow is all i can say! My husband ordered this ring for me as a temporary replacement since my engagement ring and my band was stolen. This ring is stunning and it is more beautiful in person! & the order & shipping took about a week! Thank you maxine, i am very satisfied!
I LOVE LOVE LOVE this ring! I had searched for a right hand ring for some time, and I finally chose this one.?
The quality is amazing! I wear 3 of the 4 pieces daily with frequent hand washing, cooking and housework with cleaning products and they still look amazing.
gorgeous ring I love it this is my all time favorite
Came in a timely matter and very pretty. Good quality. Very pleased with my purchase!Very pleased with my items. Thank you!
Thank you so much! The charm is fantastic! My daughter loved it! (I do too!) Fantastic! Very good experience with your shop!Great and professional looking charms! Very nice with excellent packaging.
I have worn this ring every day since I received it. It is holding up well. It still looks great and everyone loves it!
I am in love with this charm! It is perfect! I did not have to wait a long time to receive it in the mail. Would totally recommend!
A beautiful, touching piece. The ring size is perfect and it is so dainty and elegant. Definitely recommend!The ring arrived faster than I had expected. And I loved the ring!
It's gorgeous. I’ve had it for about 3 days. I've recevived lots of compliments. If you’re thinking about buying, it’s worth it!
?The quality of the ring is so nice. I put it on and fell in love. I might buy myself one someday! My mom loved it!
Very PLEASED with my purchase. Pictures does not do this ring justice. Took longer than I expected after paying an additional $20 for 3 days shipping. So next time I order, I'll just do standard shipping and get it in the same amount of time for way less shipping.
I have gotten the jewelry and it is absolutely stunning!
So love mine.
It is beautiful! Honestly it is bigger than i expected.
It is beautiful! Honestly it is bigger than i expected.
It shines even brighter than a real diamond and it has such a good weight to it. I am amazed!
It is the most stunning thing I’ve ever seen...
I’m Totally in love with it! It’s so sparkly and you would never be able to tell it’s not real a real diamond
It’s beautiful and fits perfectly with my ring!
I love it and it came early.
Great ring! Looks amazing and my fiancée loves it! Thank you!
Absolutely LOVE this ring.
Fits perfectly, shipped very quickly even during the holiday season. It’s even more beautiful than the pictures.
Ring is perfect!
I’m wearing it stacked with plain rose gold bands and it fits in beautifully. And it arrived ahead of schedule too! Thanks!
My jaw hit the floor!!!
This is absolutely stunning!! Looks like a gorgeous very real diamond! The quality is fantastic and the shipping is super fast!! I will be back!
It’s absolutely beautiful!!! Very fast shipping!
Very pretty! I love it.
The beauty of the man made diamonds, the clarity of the diamond.
They Shipped before the time I was expecting it to arrive.
I LOVE IT! It fits perfectly, arrived promptly and the packaging was perfect. Would definitely order from Maxine again.
Very nice looking, fast shipping
So far it is as beautiful and shiny as when I first got it.Love it so much!
What a beautiful ring! Exactly as described and great communication.
So gorgeous! I am so pleased with the ring! Thanks!
This is a lovely piece. I am enjoying it very much! So beautiful on my finger, thanks!
Absolutely stunning. Even more beautiful than the picture. I can not stop staring at it.
This is a gorgeous ring! I most definitely love it and would recommend it!