Please feel free to contact our customer service at firstname.lastname@example.org if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:email@example.com or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
6. The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable. Maxinejewelry will charge a 30% restocking fee for the exchange of the special items.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.) When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
Very nice! Love it super comfortable and very shiny!
I am obsessed with my ring and haven't taken it off since I got it! The seller was amazing at communicating with me and making my ring exactly how I wanted it. Excellent quality and absolutely stunning!
Absolutely gorgeous! I was a little skeptical at first due to lack of reviews but I'm so glad I took the risk! The rings are very high quality. I have received so many compliments. They sparkle almost as much as my real diamonds do. I have the bands surrounding a real diamond ring unless you had a microscope you wouldn't be able to tell they aren't real! Super fast shipping (I expected it to take weeks) and beautifully packaged. Will be buying more!
Came just as advertised. Shipping took a little longer than Id hoped. But all three look good, the big stone did lose a bit of it's luster quicker than I thought it would. But overall, I am satisfied.
I wear this ring as my wedding ring and it is truly exceptional. I like lower profile rings and this one is perfect - not going to interfere with anything you do with your hands. Another excellent aspect of this ring is it's uniqueness, it is very unusual, but so stunning too.
My husband says it goes great with my wedding band. So far no problems. It fits great and shines in the sun.
This is a gift that I bought for my sister, and my sister is very satisfied with it. She said she buy it again next time
Beautiful, sparkly and detailed ring, It even fits me! Nice!
It took a bit of time to get but it is worth it!Good communication, packaged well & shipped promptly.
Thank you so much!!Product was as advertised. Well done. Gift recipient was delighted.
Definitely one of my favorites! I get loads of compliments on it! Highly recommended!so gorgeous.I loved it.
This is a very pretty ring, although more dainty than it looks in the pictures. Got it for my cousin who has delicate hands and it looks lovely on her.
Beautiful! Great quality as well! Absolutely sparkly, and came very quickly!
Very comfortable and I can not stop staring at it! Extremely happy so far.
OMG! Just got my ring, it is beautiful! I was so excited to put it on and start showing it off.
Beautifully sparkles in any light. Overall beautiful ring.
Second order from this shop and it’s just as gorgeous as the last!! As always the service was amazing.
This ring is beautiful. It exceeded my expectations. Have not taken it off since I’ve received it.
This ring is very pretty and I'm looking forward to taking it on vacation with me instead of my actual wedding rings. I was surprised at how quickly I received it too - it arrived one week after I ordered it! It's just as pictured, and I like the size - looks very "real"!
Communication was great! Arrived FAST! Love it!
Beautiful, beautiful. And catches the light just so! Customer service was wonderful. Detailed instructions for care. Looks like the real thing！
Wow! I've bought rings from several other sellers so far, and this is the ONLY one that not only met but exceeded my expectations from the picture. It is so beautiful! Worth every penny, and it came in a week!
Absolutely beautiful, and beautifully made and packaged. Fair price, as well. Shipping was very fast.It's clear that these shop owners are very proud of their items, including instructions for care.
Highly recommend this shop; great transaction!!
Love it for the price point. Looks like my real engagement ring. Definitely worth it if you don’t want to wear your wedding ring around everywhere or don’t want to spend a lot on a ring
Express shipping was super fast and the rind looks fantastic!
This sets was the perfect band to my ring. It's small but it still looks very well made. It came pretty quickly.
Beautiful ring. My wife loves it. The stones are small but cut perfectly and sparkles. Great bargain.
Beautiful and well made! A great value for the price.
Exactly what I expected. Goes great with my ring.
Love my rings. It is most certainly a keep. Will order from them again for sure.
Simply elegant ring! I wish I had purchased two to give a more dramatic effect but I am well pleased
The rings are beautiful but did take some time getting to me. I am very happy with my order. Thank you.