Please feel free to contact our customer service at firstname.lastname@example.org if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:email@example.com or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
6. The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable. Maxinejewelry will charge a 30% restocking fee for the exchange of the special items.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.) When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
Wish I could upload more than 1 picture or at least a short video because pics don't do justice. You have to see this thing in real life
My video will be up soon followed up by a year after update video to see how it holds up.
Shipping gets 10 out of 10 ( it arrivedin exactly 12 days)
Communication gets a 10 out of 10.
I have ordered from sites like maxine before but the shipping and the Communication is what SOLD me on this company fr!
Questions people often ask
Q: will it turn your finger green
A: No,absolutely not as it's made from sterling silver
Q: is the size chart accurate
Q: does it look fake or cheap
A: HE** NO lol it looks just like my real diamond ring
Q: how long is shipping
A: maxine was the fastest out of the other 3 I've ordered from which is part of why I'll remain here.
Q: Do they wear out,turn color,break scratch easy or is it ready to lose stones
A: none of those things will happen so long as you continue to treat it as you would a real diamond. Take off when doing dishes,cleaning house or bathing. Don't wear to bed at night because pillowcases can scratch diamonds which are a 10 on the hardness scale- labmade are a 9 which is still pretty dang good but if a pillowcase can scratch a real diamond definitely take it off
I'm very happy with purchase. You'll notice it looks bigger on some reviews and smaller on others.. that's because of hand size differences. For example I'm 5'11 so my hands aren't as danty as other girls may be,making it look a little smaller on my finger. This is something I have learned over the years thro trial & error.
I want to thank the team at maxine jewelry for everything. I love my ring so much and will be back for more in the future. This was just so much EASIER for me. You replied quickly & respectfully.. You sent my ring out right away and you make high quality jewelry. My hats off to you!!
I love it so much
This ring is so fun!
It’s so sparkly the picture really doesn’t do it justice
Got mine today, my wife also got one from the site. We are both very very happy with our selections. This is a door knocker! It’s big and bougie and everything I’ve ever wanted from my wedding ring 5 stars Maxine!!
So I'm actually a bit of a rare gem collector. I have a few diamond solitaires over 2 ct passed down to me, herkimer, and a bunch of other gem stones. This is not a rare gem obviously, but I wanted to see what all the fuss was about and compare it to my other arones. beautiful. Photos don't do it justice. Lovely if you love flashy and bold, this is for you! I'd totally rock any of these rings as my engagement ring. Don't waste your money on blood diamonds. If you take care of this ring (I take it off when I wash my hands, and go to the gym), it will last!
Beautiful ring! Great communication throughout process and shipment.
Absolutely love this band. It fits with my ring so well! The wait was long but it was worth it.
It is beautiful. All my friends want one now.
Thank you for the beautiful ring. I am so happy with it!
This is a beautiful ring! It is shiny and good quality. I am very pleased with this beautiful ring! Thank you Maxine Jewelry
I recently got engaged, This is the ring my boyfriend got me. Is so Shinny and beutiful. It looks real. And is not to thin or thick is just perfect. I love the details on it. It is a bit big for me. But I love so much much. ??
Pictures do not do this ring justice! It is beautiful! I can not stop looking at it it is so sparkly! Shipping was quick too!
My fiance proposed with this ring, and I fell head over heels with the ring. The ring fits my personality and who I am to a T. I have gotten so many compliments on this ring, and the sparkle of the ring is breathtaking. I am so in love, and thankful for maxine. maxine shows that rings can look gorgeous without that high price tag.
I just got my ring today and omg I'm in love with it. it's so beautiful and fits perfect.
I have my ring 3 days ago, it is amazing fancy! I love it very much!
Beautiful workmanship, ring exactly as described.Shipped right when they told me it would. I love it and I will be back. :)
It is really beautiful. Very big and very shiny, I will always love him, and I will cherish this ring. Thanks loulily for letting me own him
The picture does not do my ring justice!! Really pretty, happy with the purchase. I am absolutely in awe!! Thanks to Maxine.
jUST GOT ONE FOR MY WIFE ITS BETTER THAN IT LOOKS and even better on her finger awesome and great customer care too....ive bought 2 rings so far and will keep buying them great and satisfactory for sure.
This is so nice. it is fits perfectly on my finger and i am so happy with the outcome of it. I recommend this to anyone who is buying it because it would look very nice. Also it can go with any outfit!!
Just got my ring! Love it!
Just received this MAGNIFICENT ring! Ladies if you LUV big, bold, beautiful rings, this one's for you. It's absolutely gorgeous on & if you have short fingers it absolutely elongates them. Also EXCELLENT CUSTOMER SERVICE. You owe it to yourself's to give this Great Jewelry a try. Believe me you won't be DISAPPOINTED!!! Thanks Nick
I love my ring Ave the shipping was accurate and fast, will buy again in the future! Thks Maxine Jewelry..
It looks better than the photos. I bought 3 times at Maxine and I am satisfied with the products I receive. I will always buy from Maxine in the future.
Good quality and customer service! Love the ring so much!
Still beautiful. I wear it everyday!
So gorgeous! I'll definitely be ordering a back up!
I have to say I was very surprised. It is absoulety beautiful!
This ring is gorgeous! I would definitely recommend this ring to anyone who wants a split shank engagement ring!
Looks amazing! Fits me so well!
Such a beautiful ring ! I got it a few weeks ago. I've gotten lots of compliments already.
It is just as beautiful as the picture above. I will definitely order again.
Good quality, one of the nicer ring sets I have found.
Ring is better than expected! Have got many compliments for wearing it for a weeks!
Amazing! I absolutely love it! I was really nervous spending so much money on an online purchase like this but it looks so beautiful and does not look or feel cheap at all. I'm so happy with it
Got my rings after a long shipping time about half month. Something this expensive should have a delivery date! When I got the rings they were packaged nicely. The rings are okay for the price. The teardrop stone exactly look like the photos.
I cant say enough about the beautiful ring!
I just recieved my ring. It fit with my engagement ring perfectly. I accidentally ordered the ring a size too large but I contacted the seller and they were able to adjust the ring size and still ship it to me on time. The ring was also delivered extremely quickly. I'm very happy with my purchase.
Came exactly like the photo and its perfect! and my now fiance loves it. Best part was the shipping! I choose the express shipping. it was fast! less than a week to get here right!
To tell you the truth, This is the best ring that I ever received online, I am so happy!
I ordered this for a friend of mine. She says about this ring, It's SO beautiful! It's perfect. No flaws! The stone is perfect . Very pleased and will be ordering a wedding band from them also. Shipped and arrived sooner than expected. Great surprise!
The ring came out beautiful! It was a little loose on me but I gave it to my sister and it fits perfectly for her! So overall I am satisfied with it!
This ring is even more beautiful than the pictures! I am so IN LOVE. So shiny! True to size.
This ring is even more beautiful than the pictures! I am so IN LOVE. So shiny! True to size.