Please feel free to contact our customer service at firstname.lastname@example.org if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us at firstname.lastname@example.org.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:email@example.com or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
6. The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.) When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to firstname.lastname@example.org
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
Sizing was a little big for me 6.5 would of been better but wasn’t an option and the rose gold color turned which I’m pretty upset about
This ring is even more gorgeous in person! The sterling silver is flawless and the ring size is 100% true to size. I love it, thank you!
My girlfriend loves it and it's a great buy for the price and product.
The shine a sparkle has lost its shine thinking about sending it back
Love it. Looks great. Bought a size 8 to wear it on my middle finger and it fits perfectly. It's so cute.
Came quickly. Sparkles. It is beautiful!!!
This ring is stunning!!!!! Looks amazing!!!!!!
I absolutely love my ring! Maxine Jewelry has really accommodate my expectations with all my concerns and took the time to get back to me at a reasonable time! I am completely satisfied!!
It is gorgeous and highly recommend as it is nicer then my real engagement and wedding rings.
So happy with my ring! It’s a perfect size & fits great! Using this as my temporary set for my wedding and I couldn’t be happier!
It came fast which was nice and it’s extremely pretty but the rose gold wore off pretty quick
Wild adventure because it was mis-delivered. Thanks to a Good Samaritan, my fiancé was able to propose today. I am very pleased with the quality and craftsmanship. Thank you for giving this girl her dream ring.
I definitely recommend!I reached out to the owner of the shop and she answered all the questions I had! I will definitely be purchasing from her again!
Ring looked beautiful. Process was very easy! Will definitely buy again.
Love my ring. Sits perfectly with my engagement ring. Thank you.
Don’t second guess just buy! Worth every penny. Sounds cliche but definitely beautiful and real looking
Really love the rings and the earrings
Definitely shopping at your site again
love to look at it in the sunlight it’s stunning! Shipping took two weeks but it’s worth it.. shines like a real diamond
Fast shipping. Looks Amazing. Girlfriend loves it. Thank you.
It took 2 weeks to receive this beauty, but the wait was well worth it!!! The affordable price makes it that much better! It’s beautiful and sparkles! Love! Love! Love!! Thanks Maxine!!
So happy with how the ring turned out, an easy 5 stars. They were very happy to answer any questions I had in a very timely manner. Would highly recommend this shop to anyone in the future.
She’s amazing! I love how my ring , I highly recommend!
It’s beautiful. I love it.
She’s amazing! I love how my ring came out, I highly recommend!
Bought this as a birthday present, the ring is beautiful. Exactly what I was hoping for. Shipped very quickly.
Lex Florence Marie
I received my beautiful ring today, it is so beautiful. The packaging was so nice . I love it! Thank you.
Just absolutely stunning.
This was beautiful and delicate. Perfect stacking ring I got it alone as a gift and the stones were smaller than they appeared to be in the picture, but it is still lovely.
The ring is absolutely stunning. My fiancé loved it so much
Very satisfied with this ring! Looks wonderful with the engagement ring. This was just perfect!
Just as beautiful in person as the picture.
Absolutely perfect wedding ring! The packaging was gorgeous too! My soon to be husband love it! And I do too!
Amazing ring. I couldn’t believe that it looked even better than the pictures. It’s shiny and beautiful. Great customer service too.
A great shopping experience
I am very satisfied with it and will buy it again.
I have purchased several items from this company. Always well pleased.
I was pleasantly surprised by the good construction and nice look of this ring.Very pretty.The size of the stone,and the design of the ring were both exactly what I wanted!
Got my ring a few days ago…It is comfortable while wearing gloves. The gold is very shiny and adds to the sparkle.I am very pleased with my orders, thanks.
The cut of the stones captures light and makes the ring sparkle on my finger
It took a month to receive the present.But it's amazing.The Ring makes me sparkling.I have recommended it to my friends.
Everything about the ring was spot on. Great customer service. Comes in a little black jewelry box which makes the ring shine. Super happy highly recommend.
Stunning! This is exactly what I was looking for! I will probably need a second one because I love it so much.
I ordered two of these. They came in time. They are beautiful and elegant. I love them!
Appears dainty, but is very sturdy. The cut of the stones captures light and makes the ring sparkle on your finger. Very happy with my purchase.
I got mine new rings !!!Really nice!
Delicate, Classy and the perfect amount of sparkle and shine. I can't wait to get the rest of my wedding set in. I am more than satisfied with the communication and recommendations I was given. I have and will continue to purchase from this store! #ForeverCustomer
My ring set is beautiful! When I first received it I was concerned that the prongs may have been loose, but after a quick trip to the jeweler my fiancee and I learned that everything was fine. The shop owner was quick to address any issues that I had and offer help, I reccomend this store 100%!
My wedding set came in today and I could not be more thrilled. It was shipped and delivered in a timely manner and it fits to perfection. The quality is impeccable and I do not want to take it off!! Thank you Maxine!!
To say I love this ring is an understatement. It is absolutely gorgeous! Looks amazing in the picture but even more so in real life.
I searched and searched for the perfect ring set for the most perfect girl and the moment I visited Maxine, I found it. I can not express enough gratitude for both the gorgeous ring and phenomenal customer service that this company has provided for me.
I had a ton of questions and they were so patient with me. I was the impatient customer who kept asking about an update for my ring and they still were patient! The wait was definitely worth it! I can not recommend them enough! If you need a sign to purchase from them, this is definitely it!
Met my expectations above and beyond! I ordered in rose gold, picture will never do this ring justice! It is absolutely breathtaking.
My ring just arrived and I went out in the pouring rain just to get it! I am in love with it and it is absolutely stunning! Thank you so much Maxinejewelry for going above and beyond on this, I could not be happier!!!
I absolutely love the simplicity, metal choices and overall quality. Although the band appears to be delicate the quality speaks for itself.
I absolutely love this ring. Its truly stunning. Absolutely amazing quality. My husband and I are very proud to know we have exactly what I wanted in such a special piece... I believe will be a cherished heir loom.
Beautiful rings! I waited a few weeks before I wrote my review.no bad feedback at all! I wear mine everyday.cleaning and no issues. Definitely glad I purchased
Ring is beautiful and classy!
Rikki Raquel Raines
Stunning ring and excellent customer service!
Exactly what I was looking for, and shipped the same day! Absolutely beautiful, thank you so much!
Fell in love with this ring as soon as I opened the box. Do not even think twice! I got so many compliments as soon as I wore it.
So sparkling is it that I put on the ring.Absolutely in love with this ring!The cutting on the stone is exceptional.Love love love it...A good experience..
The cut of the stones makes the ring sparkle on my finger.
I just needed a set to replace my old set while I wait for jewelers to reopen so I could have them resized, but now I am not even sure if I want to have that done because these rings are just so beautiful.
the one I received was absolutely stunning. The shop owner is extremely kind and easy to communicate. She was able to help me with the problem immediately. I am impressed with the quality of the products and customer service. Thank you!
This ring is absolutely gorgeous!!! I love it so much!!!! It is everything I wanted and more! I will definitely be ordering from them again.
This ring is everything! Just like the picture, feminine and stunning!!! My son can not wait to propose this weekend!