Please feel free to contact our customer service at email@example.com if you want to customize this product.
"It's not a diamond, but it has the same sparkle as a real one." "Bring women more confidence, elegance and sunshine" is the dream we want to come true. Our mission is to create premium stone that shines like a real diamond. Through careful planning of gemstone types, shapes, colors, and cuts, each piece is made with artistic design. Our works have become a new style that highlights the elegance of the guests. At the same time, we want to lead the new trends by creating energetic sterling silver jewelry at a cheap price for the fashion lady around the world!
1. Measure the diameter (mm) of a ring that fits the desired finger
2. Use the Ring Sizing Chart to locate your size
IF NOT, MEASURE YOUR FINGER
1. Wrap a strip of paper around your finger, just above the knuckle, and mark the point at which the two ends meet
2. Measure the paper from mark to mark to find your ring circumference (mm)
3. Use theRing Sizing Chartto locate your size
Ring Sizing International Chart
1. Measure your finger in warm temperatures at the end of the day. 2. If your knuckle is a lot larger than the base of your finger, measure both the base of your finger and your knuckle and select a size between the two. 3. When considering a wide band, move up a size from your measurement, for comfort’s sake.
Each Maxinejewelry product must be manually inspected and packaged before shipping. Delivery Time= Processing Time + Shipping Time
Processing Time Processing time differs from product to product. Some popular styles can be shipped out within 3 days, while other orders may take 7-15 working days. Please note that this does not include holidays and weekends.
Shipping Methods & Shipping Time
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
Shipping To United States
7-12 working days
3-5 working days
2-4 working days
Other Zones that Covered By Our Shipping
10-15 working days
3-5 working days
Not Covered By Our Shipping Zones
Some remote areas can’t provide shipping services, so customers in these areas can‘t purchase. If the countries and regions that can't be selected, it will not be purchased. The specifics are subject to the internal settings of our website. Thanks for your kindly understanding!
1. UPS & DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.
2. According to the shipping company's policy, shipments in remote areas require additional logistics surcharges, Thanks for your kindly understanding!
3. The above shipping times are estimates quoted by our courier companies, so Maxinejewelry can not be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Maxinejewelry will do our best to limit any inconveniences that may arise.
4. Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that. Maxinejewelry will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay you can always contact us at firstname.lastname@example.org. If you don’t receive your parcel within this period, please contact us at email@example.com.
Tracking My Order
Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details, you can also check the status of your order online with shipping tracking number(https://www.17track.net/en). If your package has not been delivered within the estimated time frame of your shipping method, or you have additional questions regarding shipping, we are here to help you out! Contact us via Email:firstname.lastname@example.org or Facebook message(@maxinejewelry).
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. Pay attention to the shipping address and your billing address are correct.
Gift Card & Package
All Maxinejewelry is delivered in our free signature branded jewelry box. Free gift package and silver master are also available for your sake.
We want you to feel comfortable and confident when shopping at Maxinejewelry, that’s why we offer a 30-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 30 days from the delivery date.
Return & Exchange Conditions
1. Items returned without authorization will not be accepted.
2. The time frame for return & exchange must not exceed 30 days from when the original order was received. (The tracking number should be send to us in 7 days once customer and service are in agreement on return and exchange.)
3. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Attention: All rose/yellow gold Jewelry are plated 1um color on the surface of 925 silver. During daily wear, rubbing or bumping will cause fade, which is normal. It is not a quality issue.
4. When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
5. For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
1. Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
2. Items that were worn, or sent to you as Replacement/Exchange are not refundable
3. Special order items such as those with custom sizes and colors are not refundable.
4. Items in the collection of clearance are not refundable or exchangeable.
1.Returns will be processed within 5 days upon receipt of your package. The refund will be issued to your original payment account within 7 days.
2.The refund will be issued to your original payment account or in the form of store credit (gift card) as you requested.
Please Note: * If you want the refund to be issued to your original payment account, please contact one of Maxinejewelry representatives to get an authorization.
* The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost.
Maxinejewelry will reimburse customer $10 as the return shipping fee via store credit under the following circumstances.
1. Customer received the wrong item.
2. The item is broken, defective, or has an incorrect engraving. (For broken or defective items, customers must contact Maxinejewelrywithin 48 hours of receiving their order.)
When it comes to exchange, customers will be charged $10 for the exchange shipping fee via PayPal under the following circumstances.
1.Customer ordered the wrong size.
2.Customer does not like the item in person.
Self Service Return & Exchange Instructions
We are committed to creating a comfortable and well-pleasing shopping experience at Maxinejewelry.com. That's why we offer anEasy 30-days Return/Exchangeservice for all purchases. All the policies begin from the date you received the product to the date the problem was reported to us first.
All of the returns without authorization will be refunded in the form of store credit(gift card),please contact one of our customer service representatives first to get authorization if you want your refund be issued to your original payment method.
Items that are being returned&exchanged should be new, and unworn.They should be kept in its original condition with size tags. A 10%-35% charge might occur to your refund if the size tags have been removed.
We will issue a $10 store credit(gift card) for exchange & return as a reimburse for the shipping fee our customers might have paid for sending packages back.
Exchange & Return Flow
Step 1: Fill out the exchange&return form that comes with your order.
Step 2: After sending your package out and send tracking info（tracking number and shipping courier）to email@example.com
Step 3: Package received and inspected by Maxinejewelry.
Step 4: Store credit issued to customer by Maxinejewelry.
Step 5: (For exchanging)Customer uses store credit(gift card) to order new item(s).
Room 306, Building 3, Shuangweiyingbin Plaza, 164 Weiyang Avenue Xian, Shaanxi Province, China
Phone Number: +8613772098907 Zip Code: 710018
Please Note: Please don‘t send your return to the address on your package. That is not our return address and will affect the processing of your return.
We want your order to be made just the way you want it! Check your shipping address information carefully. You are welcome to contact us if you have questions before placing your order. Generally, all items will be sent into production 8 hours after we receive the payment. Therefore, any cancellations after that time will incur a 30% material and processing fee.
This is the second ring I bought for my mom and it’s wonderful. It looks amazing. I’ll keep buying my rings and the gifts from Maxine
Received it sooner then I thought. Very beautiful and fits just right. I will definitely recommend and will continue buying from your website.
So…I thought this ring was going to arrive just 2 days late…beyond my intended engagement date (out of town). So I ordered some other (very cheap) rings off a very common 2-day retailer, and once I compared the Maxine jewelry against the other stuff…there was no question. I promise, I’m not paid by Maxine and I’m just a ‘regular’ guy. These rings though…they looked really good. My bride to be was also very happy :). Seriously - normal guy review - at least the ones I bought were really good. Cheers!
It’s a really nice ring. It’s one of the most beautiful I've ever owned.
OMG...get this ring! You won't be disappointed at all.
My boyfriend proposed to me with this ring and it’s absolutely stunning! I love it
I ADORE this ring! It’s absolutely gorgeous!
The ring is more then what I expected I love it so much and definitely will order some for my daughter it’s perfect.
This is the first ring I have ever ordered online without seeing it in person. You will not be disappointed in this ring.
I saw this ring come across my Facebook feed and i couldn't stop thinking about it. So I bought it. It fit. It is comfortable and lightweight. And it doesn't sit five feet above my finger.
As described, dispatched promptly, tracking provided, thoughtfully packaged.
Beautiful! Looks authentic. I have gotten so many compliments.
Fast shipping, super pretty, fits and looks great!!!
It’s perfect I love it and my spouse love it appreciate it
The quality and design are absolutely beautiful. They look just like real diamonds and I don’t want to buy real diamonds anymore for how they treat the people that mine them. I am trying different stores and so far very satisfied with this purchase.
Absolutely stunning I love this set
I love the ring and thank you very much the ring is amazing
The ring is absolutely beautiful!They were super nice and shipped the one asap!
Perfect my wife loved it for out of town ring
my goodness the colors are gorgeous! loved them so much thank you! perfect size for ring!
Beautiful! Better than expected !
Amazing quality and craftsmanship! It’s soo much prettier in person.
I really tried to capture the true essence of the beauty in this ring and I still fell short! If you’re on the fence about getting one, let this review be the one that encourages you to get one. I purchased just “to see” if it would look anything like the photo and OMG it far exceeded what I imagined. Shipping was great also even with COVID delays. I’m getting another after the New Year
This ring is absolutely gorgeous. I’ve received quite a few compliments. I make sure to take good care- take off when washing dishes, face, and while sleeping. Avoid using chemicals with it on, etc. The quality of the ring has me hypnotized and I just find myself staring at it’s gorgeous features. Shipping took time so expectorar wait at least 10 days but well worth it!!
Size were way off .
The ring looked great in the pictures and looks incredible when seeing it in person.
I love this ring. I just wanted to showcase the color of gold it is. It is very yellow and some of the pictures do not showcase this. Still satisfied just wondering if I could get it dipped
Wow soo perfect and beautiful and great communication from the seller!!
loves this ring! It's beautiful and perfectly crafted. I wouldn't hesitate to buy another ring and I will highly recommend her to all my friends.
I want proposed to my beautiful girlfriend! She absolutely loved the ring; you did an AMAZING job!
Words can’t express how much I love this ring. Thank you so much for seller!
Absolutely gorgeous, exactly what I hoped for . They’re both so delicate and beautiful, but not too flashy or bold. Very happy with my purchases.
I absolutely love this ring! The finish is so beautiful, a lot of work has been put into this ring!
Love, love, love it! So beautiful and it fits perfectly!
My wife loves this ring. It's well made and the customer service from seller is excellent too.
got this for a pinky ring and it is BEAUTIFUL! Sparkly, perfectly sized and it arrived sooner than I expected.
Exactly as described, answered all questions quickly and shipped overnight to get it here on time. Best part my now fiancé loves the ring.
My Fiancé loves it! Definitely will be ordering from here again and recommend Maxine to anyone looking for a high quality ring at a reasonable price.
I have never bought anything in your house before.I added a shopping cart with the mentality of giving it a try.I didn't expect that the thingsare very good. I'm very happy and satisfied.
I love this ring!It fits as I expected to.
Cynthia Teresa Lambert
Very satisfied shopping experience.
This is a really pretty ring,I've only worn it a couple days but no complaints
It looks real like a ring with very good quality diamonds. Love the round cut too!
It is what I want in my heart.
I wanted an ring that it was a bit unique and not something you can find in the typical jewellers, when my fiancee showed me this. The aquamarine stone is brighter than I imagined and I really love it.
This ring is sparkly and light.
Great thank you!I am very satisfied with this gift.
I am satisfied with the ring.
I waited a long time to receive this gift,The quality of the ring is beyond my imagination,,Gorgeous!!Here is my third ring I think I’m keeping for myself.Absolutely in love with this Earring!The cutting on the stone is exceptional.Love love love it